Introducing a new food for the first time

A new pet food should always be introduced gradually, even if your pet appears to like a new food. This will help reduce the chance of a stomach upset following a food change. Change to diet affect different animals in different ways, so it is more important to manage the change carefully. Some animals will be changing foods because it may be required to help manage a medical condition. For any of these animals it is important to follow any advice given by your vet. Appetite can be affected by disease, so speak to your vet to see whether there is any special feeding advice for your pet.

You might like to try some of the following suggestions to ease the transition between foods:

  • Gradually introduce the food over a 2 week period. Introduce approximately 10% of the new food each day, mixed in with the old food. Increase the proportions by approximately 10% each day until you reach the full amount of the new food
  • If you are using canned or wet food in pouches, warm the new food to body temperature, but no hotter. Most animals, especially cats, prefer canned food slightly warm as it can improve the smell and feel in the mouth
  • Avoid feeding chilled foods
  • You can change the texture of canned food by adding a small amount of warm water to soften it and make it easier to mix the old and new food types together
  • Keep a bowl of clean fresh water available at all times
  • Try adding warm water to dry food to soften it. Some dogs to prefer their dry food with water added. Most cats will not like water added to dry food
  • Don’t be tempted to add human food titbits to the new diet. Most animals will end up wanting the human food instead and this can develop into a bad habit long term.
  • For very fussy or finicky eaters, try hand feeding the new food as a treat. This will reinforce the positive bond between the owner, pet and the new food.
  • No animal should be starved whilst trying to introduce a new food.
  • If you are really struggling to change your pet’s food, speak to your vet or nurse to see if they have any extra behaviour tips to help you

Kitten Info: Teething & Dental Care


Kittens have a temporary set of baby teeth which they normally lose by the time they are 5-6mths old. Gum disease is a major cause of kidney and heart valve problems in older cats therefore it is important to look after your cat’s teeth from an early age.

Cats are prone to tarter that if left to build up leads to bad breath, gum disease, tooth decay and loss of teeth. The only way to remove bad tarter is by cleaning under anaesthetic as cats can’t clean their own teeth! however, uncooked bones are great for cleaning teeth.

Recommended dental care

- Uncooked chicken necks & wings are great for cleaning teeth. Give as part of your kitten’s diet in moderation (1-2 times a week).

Recommended Tick Prevention for Dogs

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  1. Avoid the tick habitat during tick season such as bush / scrub, wetland areas (July – Dec in the Brisbane area)
  2. Finger-tip search your pets daily for ticks
                 - Ticks have to be attached 36-48hrs to cause problems
    - Feel all over the body using your finger-tips
    - Start at the head and then systematically check your pet all over to the tip of their tail!
    - Don’t forget eyes, inside the mouth, ears, groin, armpits, between the toes, any skin folds,   remove collar and check neck etc.
    - Investigate any small lumps found
  3. Remove Ticks
    - If you find a tick remove it immediately (Some dogs can be infested with many ticks at one time so don’t forget to check for more!)
    - This is done by grasping the tick with fingernails, a pair of tweezers or a tick-removing device as close to the dog or cat’s body as possible. A short, sharp tug  will dislodge the tick which can then be killed
    - Then keep your pet quiet and observe for the next 48hrs as signs of toxicity may occur after the tick has been removed
                     Remember if you are worried then contact us immediately as the sooner we treat the better!
  4. Use a tick prevention product such as:
    - Tick collars: Kiltix, Preventix, Scalibor (last 6-12wks dependent on brand)
    - Fortnightly spot-ons: Advantix

Exploding the myths of desexing


Desexing your dog at a young age not only helps to solve the serious problem of unwanted puppies and kittens, but also makes for better pets! It WON’T change the beautiful nature of your pet! Plus de-sexing has health benefits in later life!

Desexing is a surgical procedure that involves removal of part of your pet’s reproductive system under general anaesthetic. It is a day procedure. Recovery takes 10 days for both male and female dogs and cats.


Castrated male dogs are less dominant and less territorial to other dogs and people. They no longer have the urge to mate. This makes them less likely to wander, get into fights or be hit by cars. It prevents testicular disease and prostatic problems which are common in older male un-desexed dogs.

Spayed female dogs are more relaxed and less dominant. It is a myth that you have to wait until female dogs have their first litter of puppies before being desexed. In fact, desexing females before their first season will reduce the risk of them developing breast cancer, ovarian cancer or uterine infections later in life.

Once you have desexed your dog, your vet will give you a desexing certificate so you can get a registration rebate from the council!

Castrated male cats are less dominant and less territorial to other dogs and people. They no longer have the urge to mate. This makes them less likely to wander, get in to fights or be hit by cars. It helps to stop the bad urine smell and ‘spraying’.

Spayed female cats are more relaxed and less dominant . it is a myth that you have to wait until female cats have their first litter of kittens before being desexed. in fact, desexing females before they have their first season will reduce the risk of them developing breast cancer, ovarian cancer or uterine infections later in life. Undesexed female cats call constantly for a mate when they come on heat which can happen every 3 weeks! De-sexing will prevent / stop this problem.

Desexing is recommended at 5-6 months of age for both male and female puppies and kittens



If your pet becomes lost a microchip can help make sure that you pet is safely reunited with you.

A microchip is about the size of a grain of rice and can be implanted by your vet at the back of the neck.

It contains a barcode and your contact details which are recorded on the Australasian Animal Registry database for the life of your pet. This means your pet is permanently identified Australia-wide and can be safely returned to you even if there is no collar or Council registration tag.

Once you’ve microchipped your pet you will receive a certificate of identification in the post.

Once you have microchipped your pet, don’t forget to update your address details if you move! Or if the ownership of your pet changes!
This can be done via the website ( or via the telephone (02 9704 1450).

Pets must be microchipped before reaching 12 weeks of age.

Groom your dog


Snip, clip, wash and dry! Groom your dog like a pro.

Ever watched your dog roll on the ground, lick her coat or chew at a mat on her fur? These are her ways of keeping clean. Sometimes, though, she’ll need a little extra help from her friend to look her best.

Make Grooming as Enjoyable as Possible—For the Both of You!

Grooming sessions should always be fun, so be sure to schedule them when your dog’s relaxed, especially if she’s the excitable type. Until your pet is used to being groomed, keep the sessions short—just 5 to 10 minutes. Gradually lengthen the time until it becomes routine for your dog. You can help her get comfortable with being touched and handled by making a habit of petting every single part of your dog, including such potentially sensitive Read More